We take a positive and personal holistic approach that addresses individual needs.
- We are all unique. The person we become as we get older will be shaped by a lifetime of experiences in careers, family, hobbies, relationships and religious beliefs to name just a few. Our goal is to reassure our residents and their relatives by maintaining links with valued elements of their personal history.
- Each resident has a personal care plan. This is the blueprint designed to meet their individual needs. This includes activities, routines, medical and dietary requirements.
- Staff adhere to the care plan to offer person-centred care. This is reviewed regularly with key staff members, the resident/next of kin where appropriate. Family members are encouraged to remain involved in the lives of their loved ones wherever possible.